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RECALL: Wheel Studs & Owner’s Manual Updates For 510,198 Ram Heavy Duty Trucks & Chassis Cabs:

Owner's Manuals Get Update For Proper Torque Numbers...

Stellantis North America is voluntarily recalling 510,198 of its Heavy Duty pickups and Chassis Cab trucks to correct their service and owner’s manuals, as well as replace their wheel studs if needed. The recall comes after a routine customer data analysis led to a Stallantis U.S. investigation that discovered certain service and owner’s manuals contained incorrect lug-nut torque instructions.

2021 Ram 5500 Limited Chassis Cab Crew Cab 4×4 with Rancher Upfit. (Ram).

Accordingly, the corresponding vehicles may have had their lug nuts over-torqued, a condition that could conceivably compromise studs and lead to wheel separation.

The recall affects the following vehicles…

  • 2012 to 2021 Ram 3500 Heavy-Duty Pickups
  • 2012 to 2021 Ram 4000 Chassis Cab Trucks (Mexico)
  • 2012 to 2021 Ram 4500 Chassis Cab Trucks
  • 2012 to 2021 Ram 5500 Chassis Cab Trucks
2021 Ram 5500 Limited Chassis Cab Crew Cab 4×4 with Rancher Upfit. (Ram).

Stellantis states that no component defect and torque applied during vehicle assembly is within specification, so the recall condition may be present in vehicles that have been subject to wheel-removal as part of a service or upfit procedure. The company is unaware of any related injuries or accidents related to the issue.

Dealers are currently in possession of correct service instructions, and production vehicles are now being delivered with updated owner’s manuals. The campaign is limited to vehicles equipped with dual-rear wheels and flanged lug nuts.

2021 Ram 5500 Limited Chassis Cab Crew Cab 4×4 with Rancher Upfit. (Ram).

Stellantis will advise these customers when service becomes available, those with additional questions or concerns are encouraged to contact the Stellantis Recall Assistance Center at 1-800-853-1403. As with all safety recalls, service will be provided without a charge.

The recall affects 446,643 trucks in the U.S., 31,086 trucks in Canada, as well as 104 units outside North America, and 32,365 Ram 4000 Chassis Cab trucks in Mexico.

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