2023 dash light stuck on

[scdo]

I have a 2023 Limited 2500 with the digital cluster. Occasionally after starting or stopping the truck, the dash light on the left side only gets stuck on full brightness.

Has anyone seen or heard of this issue before? It is blinding at night and unsafe to drive until I can get it to turn off. I have to stop the engine and wait a few minutes - very annoying!

See pic.

 

[CortexM0]

I have a 2023 Limited 2500 with the digital cluster. Occasionally after starting or stopping the truck, the dash light on the left side only gets stuck on full brightness.

Has anyone seen or heard of this issue before? It is blinding at night and unsafe to drive until I can get it to turn off. I have to stop the engine and wait a few minutes - very annoying!

See pic.

2023 Limited 2500, and I've had this problem 5-6 times in 3000 miles. Fortunately it hasn't happened at night yet. It's always the left side, but it's not always white. It goes away with a restart.

 

[scdo]

Interesting, so I’m not alone. I’ve never had the multi-colors. Restarting doesn’t seem to fix for me, I tend to have to let it sit off for a few minutes for it to go out.

 

[CortexM0]

Interesting, so I’m not alone. I’ve never had the multi-colors. Restarting doesn’t seem to fix for me, I tend to have to let it sit off for a few minutes for it to go out.

I should clarify that I haven't tried a stop and immediate restart yet. It's always been at least as long as it takes to refuel.

 

[Scotsmangav]

I noticed it once while driving at night only a few days after I got the truck but it hasn’t happened again. Thought I was imagining it until you guys started this thread ! Will keep an eye out for it again.

 

[holdon]

So is there a fix for this mine seems to do it when I lock and unlock the truck with the key fob

 

[scdo]

Not that I know of… anyone take their truck in for this yet?

 

[scdo]

I took my truck in for this issue (and some others). Dealer could not replicate and there's no TSB. Therefore, no action was taken to remedy.

@RamCares has advised that I should take the truck to another dealer. The problem is that it happens randomly and is not something that can be reproduced consistently (as far as I know). Not looking to waste my time but this is clearly a problem with software or there's a hardware defect.

Anyone else find any luck in having this addressed?
@CortexM0
@Scotsmangav
@holdon

 

[Elevatorguy]

@scdo
How were you able to get the gauges inside the tach and speedometer? I have 23 PW and would love to have more info available on the main screen. Kinda wish I had the old dash.

 

[scdo]

You just flip through the screens… it is one of the pages, #1. Personally I love the digital cluster, even with this bug. I typically have mine set with five tiles showing me relevant info I’ve picked (lane guidance, next turn from gps, media info, trip info, fuel efficiency)… when I want something else, I flip to the more detailed pages. Pretty slick.

 

[Elevatorguy]

I'll have to look again or it might be one of those different trims get different things situation that'd be my luck.

 

[scdo]

In that case, I think you could modify it with Alfa or JScan.

 

[sstoner911]

Sounds like first round of trucks wit the new cluster are gonna have some bugs.

 

[jsalbre]

You just flip through the screens… it is one of the pages, #1. Personally I love the digital cluster, even with this bug. I typically have mine set with five tiles showing me relevant info I’ve picked (lane guidance, next turn from gps, media info, trip info, fuel efficiency)… when I want something else, I flip to the more detailed pages. Pretty slick.

Interesting. Mine doesn't show the extra gauges either. I'm going to have to do some testing. Any chance you have an AlfaOBD dump of your truck you'd be willing to share?

 

[scdo]

Interesting. Mine doesn't show the extra gauges either. I'm going to have to do some testing. Any chance you have an AlfaOBD dump of your truck you'd be willing to share?

I use JScan.

 

[jsalbre]

I use JScan.

Ahh.

I think I figured it out anyway. Diesel trucks show the "Extra" gauges because the DEF gauge takes up the spot that the temp gauge uses on gas trucks. I guess they decided to throw the oil pressure gauge on there as well to balance things out.

 

[scdo]

Ahh.

I think I figured it out anyway. Diesel trucks show the "Extra" gauges because the DEF gauge takes up the spot that the temp gauge uses on gas trucks. I guess they decided to throw the oil pressure gauge on there as well to balance things out.

Ah, that makes sense.

 

[Kauffmj1]

My 23 Powerwagon has done that once or twice in my 6mos of ownership. Usually with the weird multicolor thing. It took me a few times to realize that light normally comes from both sides. I did have it happen at night once and it is crazy bright. I would have preferred the old gauge cluster too, but I will admit the digital one is pretty nice to have.

I chalked it up to "hope that doesn't become a persistent problem" and ignored it.

 

[jsalbre]

The multicolor LED bit is interesting, as that tells me that at some point they considered (or are preparing for) variable color ambient lighting. If not they’d have just used plain white LEDs.

 

[phatboy64]

I think mine did it once in 6 months or 5k miles and that was at the very beginning . What mine is doing or should I say isn’t doing , it doesn’t have the screen that displays the tire pressure. The dealer can’t figure it out.