Drumminguy81
Active Member
- Joined
- Oct 31, 2021
- Messages
- 178
- Reaction score
- 192
So I have always liked the look of road armor bumpers, had one on my 3rd gen and loved it. About 3 months ago I happened to stumble across a clearance sale on their website, they had dozens of bumpers for our trucks 50% off.. sounded like a great deal so I added one to my cart. Had a small question on fitment prior to placing the order so I reached out. I received an answer the next morning and decided I would place the order. Much to my surprise since they showed 12 in stock it was no longer available. I was told by the rep they had opted to sell all of the clearance inventory to a single distributor. That sucked. They offered me a smaller discount or suggested I wait for a sale again. The following weekend the bumper I wanted was placed in sale for 40% off. I figured ok great it's a few hundred $ more but still an OK deal. Placed my order the first week of october. Over a month goes by still no word on shipment, I reached out and was told it would ship early December. Fast forward to black friday, much to my dismay they ran a black Friday sale, 50% off plus a free $800 mobile fridge. Considering my bumper hadn't even been built yet I reached out and asked if there was anyway I could get the cooler, I was told sorry they were no longer offering that deal. Fast forward to today yet again they are running the same 50% off plus a cooler sale. I asked again if there is any chance that since my bumper still has not shipped if I could cancel my order t9 reorder and take advantage of the $400 savings and get a free cooler. Again told nothing they can do. So basically I get screwed for placing my order early instead of waiting for the sales. Pretty disappointed in the lack of customer satisfaction. Especially considering its been nearly 3 months, I still don't have the bumper and could have saved a chunk on money. I know its not their fault and Sorry to rant but it's been a pretty disappointing experience. Most any retailer would offer some sort of compensation if they put an item on sale weeks after you purchase it especially if you haven't even received it. At this point I don't even want the bumper anymore. And certainly won't be doing business with them in the future. **end rant**